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We're here to help and answer any questions you might have
Visit Us
ULSY House, Near India Trade Centre
Alandi Road, Chikhali
Pune - 411062, Maharashtra, India
Get DirectionsCall Us
General Inquiries:
+91 98765 43210
+91 98765 43211
Customer Support:
+91 98765 43212
+91 98765 43213
Email Us
General:
info@ulsysaniware.com
Sales:
sales@ulsysaniware.com
Support:
support@ulsysaniware.com
Business Hours
Monday - Friday
9:00 AM - 6:00 PM
Saturday
9:00 AM - 4:00 PM
Sunday
Closed
24/7 Support
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Frequently Asked Questions
Find quick answers to common questions
What are your delivery charges?
Delivery charges vary based on location and order value. We offer free delivery on orders above ₹50,000 within city limits. For other locations, charges are calculated at checkout.
Do you provide installation services?
Yes, we have a dedicated team of trained installation experts. Installation charges are separate and can be arranged at the time of delivery. We also provide training for local plumbers.
What is your return policy?
We offer a 7-day return policy for defective products. Returns must be in original packaging with all accessories. Please contact our support team to initiate a return.
Do you offer warranty on products?
Yes, all our products come with a comprehensive warranty. Vitreous China products have 7 years warranty, while internal fittings have 2 years warranty against manufacturing defects.
Can I visit your showroom?
Absolutely! Our showroom is open Monday to Saturday, 9 AM to 6 PM. You can view our complete range of products, get expert advice, and see live demonstrations.
Do you export internationally?
Yes, we export to various countries including Middle East, Africa, and Southeast Asia. Please contact our international sales team for specific requirements and pricing.